Experienced ocean freight professionals across 17 offices, focused on reliability, responsiveness and customer success. Most of our team has been here a decade or more.
Port congestion, customs holds, missed transhipments, last-mile delays — we own them until they're fixed. No ticket queues, no escalation tiers.
We don't take carrier-side commissions. We sit on your side of the table by design — written into the contract, audited by our customers.
Choose the mode that fits how you operate.
Pooling, Basic and Advanced — same carrier-neutral standard, different commitment levels. All three run on Cargoo and stack the same add-on services.
From workshop to live rate book,
in a matter of weeks.
A repeatable, six-stage negotiation programme refined across 25+ shippers — the same playbook we ran with JDE, RGC and Electrolux.
- STEP 01
Strategy Workshop
Two-day on-site workshop. Align on volumes, scope, lanes, equipment, target rate structure, scenarios and milestones.
- STEP 02
Round 1 — Open Rates
First pricing round. Credible target rates anchored to weighted-average price. Rate validation rules enforced at upload.
- STEP 03
Round 2 — Tighten
Tighter targets, deeper data-quality checks: container-type alignment, ETS surcharges, P2P/P2R inclusion, incumbent participation.
- STEP 04
Face-to-Face Negotiation
On-site negotiations with carrier head offices. Agenda shared 2 weeks ahead, decision-makers in the room, not KAMs.
- STEP 05
Round 3 & Rate Award
Final round with data-driven target descent. Scenario optimisation. Rate award release, acceptance/rejection handling.
- STEP 06
Manage & Execute
Rates loaded into RMS. Carrier training. Allocations published. Rolling forecasts, audit and weekly bookings go live.
Procurement that pays for itself.
Numbers measured on a global FMCG control-tower programme covering 350K+ TEU, 8,000+ trade lanes and 3,000+ supplier sites.
Bolt on what you need. Skip what you don't.
Comprehensive shipment management across bookings, vendors and carrier allocation — delivered by proactive and responsive operational teams.
Extended payment terms on freight, local costs and ancillary charges — structured to match your business cycle, not your carrier's invoicing.
One automated invoice across freight, local, customs, warehousing and inland. Clean ledgers for finance; hours back for ops.
Built for demanding shippers.
Coffee, cocoa, sugar, cotton — origin-driven flows, harvest peaks, certified handling, contract calls that don't wait.
Private-label and direct-import programs for discounters and supermarkets. SKU-level visibility, clean cost recon, retail-window delivery.
White goods and consumer electronics — high-value cargo, model-launch windows, multi-origin component flows.
Food, beverage, pet care, household — forecast-driven volumes feeding global brand supply chains on tight retail calendars.
Questions we get every week.
If yours isn't here, send it over and we'll answer it.
Through someone they already trust. Most of our customers were referred by another shipper; most stay for over a decade. We grow through customers who value reliability, responsiveness and accountability.
Tell us what you ship.
We'll make it happen.
Send us your top trade lanes and typical volumes — an experienced operator will come back with a benchmarked rate, a clear view of how we'd run the work, and a straight answer on which procurement mode fits.